Refund policy

Thank you for shopping with Urban Clicks We want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help.

Returns

We accept returns within 3 days of the delivery date.

To be eligible for a return, your item must:

• Be unused and in its original condition.
• Be in the original packaging with all tags attached.
• Include proof of purchase or order confirmation.

• How to Start a Return

  To request a return, please contact us at Urbanclicks6@gmail.com with:

  • Your order number
  • The reason for the return
  • Photos of the item if it is damaged or defective

  • Return Shipping

    Customers are responsible for return shipping costs unless:

    • The item arrived damaged or defective.
    • We shipped the wrong productIf approved
    • Refunds will be issued to your original payment method.
    • Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

    • Order Cancellations

      Orders may be cancelled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be cancelled.

      Contact Us

      If you have any questions about our Return & Refund Policy, please contact us:

      Email: Urbanclicks6@gmail.com

      Business Hours: All Days

      Thank you for shopping with Urban Clicks